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Read with intentionEmployee Assistance Program — support your people, confidentially.
An EAP gives your team confidential access to a psychologist — for work pressures and personal challenges alike — funded by you, and independent of you.
Confidential support, funded by you.
An Employee Assistance Program is an employer-funded service that gives staff — and often their immediate family — access to short-term, solution-focused counselling with a registered psychologist. Conversations are confidential, so people can reach out early, before things escalate.
Work & personal concerns
Support for stress, anxiety, low mood, grief, relationships and other pressures — work-related or not.
Confidential by design
Sessions are private. Employers receive de-identified usage reporting only — never clinical detail.
Family included
Unless you specify otherwise, support usually extends to an employee's immediate family.
Early intervention
Priority access helps people get support sooner, limiting the impact on wellbeing and work.
Good for your people, good for the organisation.
An EAP is a practical way to look after staff wellbeing — and to give managers somewhere to turn when someone is struggling.
- Employees gain confidential, professional support when they need it.
- Early help can reduce stress-related absence and lost focus.
- Staff feel valued, which supports morale and retention.
- Managers have somewhere to refer people with confidence.
- Support is available for critical incidents and difficult events.
- Reporting gives you visibility of usage — never identities.
Independent research into workplace mental health — including analysis by PricewaterhouseCoopers — has reported a positive return on investment for well-run programs, alongside reductions in absenteeism. Results vary by organisation and program design.
A program built around your organisation.
We tailor the mix to your workplace. A Mind Health EAP can include:
Employee counselling
Short-term, solution-focused sessions (typically 50 minutes) for the number of sessions you set.
Mental health checks
A brief check-in with a psychologist — a low-pressure first step into support.
Critical incident support
Sensitive debriefing and support for teams after a traumatic or unexpected event.
Wellbeing workshops
Practical group sessions on stress, resilience and mental health at work.
Coaching & development
Career and performance coaching for individuals and teams.
Telehealth options
Secure video and phone counselling, so distance and location are never a barrier.
Simple to set up, simple to use.
We handle the clinical side, so you can focus on your people.
Agree the program
We scope the number of sessions and inclusions with you, and agree a per-session or package rate.
Staff self-refer
Employees book directly and confidentially. We match them to a suitable clinician, usually within a few working days.
You get visibility
You receive de-identified usage reporting, so you can see uptake without ever seeing identities.
For workplaces
Looking after your people
is good for everyone.
A confidential EAP that helps staff early — and keeps you at arm's length from the clinical detail.
Straightforward, employer-funded.
EAP sessions are paid by the employer, so there's no cost or Medicare paperwork for your staff. We keep pricing simple and predictable, and agree it with you up front.
More for workplaces- Pay per session, or buy a package (for example, blocks of 3 or 6) to draw on as needed.
- Set a cap on sessions per employee, with the option to extend when needed.
- In person or online — appointments in Parramatta, across Sydney, or by secure telehealth.
- Flexible hours — before and after-hours appointments to suit shift patterns.
Things employers ask before setting up.
Is what my staff discuss confidential?
Who can use the EAP?
How many sessions are included?
What can the EAP help with?
Can sessions be online?
How do we set one up?
Give your team somewhere to turn.
Tell us about your organisation and we'll design an EAP that fits your size, budget and shift patterns.
Let’s get you matched.
No referral needed to begin. Medicare rebates apply with a Mental Health Treatment Plan.
Thanks — we'll call you back within one business day. If it's time-sensitive, call us on 1300 084 200.
Need support right now? Lifeline 13 11 14 · Emergency 000 — available 24/7.