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NDIS · Therapeutic supports · Parramatta & telehealth

Psychology that works with your NDIS plan.

Support that builds on what you can do — skills, confidence and wellbeing, working toward the goals in your plan. For self-managed and plan-managed participants, in our Parramatta rooms or by telehealth.

Therapeutic supports

Support that starts with what matters to you.

NDIS therapeutic supports are about capacity — building skills you’ll keep, at your pace, in ways that fit your life. Depending on your goals, sessions might focus on:

  • Everyday skills and routines — sleep, energy, organisation and independence.
  • Understanding and managing big emotions, worry and overwhelm.
  • Communication, relationships and feeling confident with other people.
  • Adjusting to a new diagnosis, or to changes in health and circumstances.
  • Low mood or anxiety that gets in the way of your plan goals.
  • Assessments — cognitive, functional and neuropsychological — when they’re needed.
  • Reports and progress summaries written for plan reviews.
  • Involving family, carers or your support coordinator — when you want them involved.

Everything is goal-directed and agreed with you first. You set the pace and the priorities; our job is to help you build capacity — not dependence on us.

Using your plan

Four steps, no jargon.

If you’ve never used your plan for psychology before, here’s the whole process from first look to first session.

1 · Check your plan

Psychology usually sits under Capacity Building — Improved Daily Living as a therapeutic support. Your plan, planner or support coordinator can confirm what’s funded and how much is available.

2 · Tell us how it’s managed

Self-managed, plan-managed or agency-managed — it changes who we invoice, so it’s the first thing we’ll ask. Not sure? We’ll help you work it out from your plan.

3 · Agree the plan together

We put fees, session frequency and goals in a clear written service agreement before anything starts — linked to the goals in your NDIS plan, in plain language.

4 · Sessions & reports

Regular sessions in Parramatta or by telehealth, with progress tracked against your goals — and reports ready when your plan review comes around.

If your plan is agency-managed (NDIA-managed), supports must be delivered by an NDIS-registered provider — so please contact us before booking and we’ll talk through what applies to you and your options.

A psychologist and client talking comfortably in a warm counselling room

Capacity, not dependence

Skills you keep long after
the sessions end.

Goal-directed support, agreed with you in plain language — and progress you can actually see at review time.

How billing works

Sorted by how your plan is managed.

We confirm fees in your service agreement before the first session, and invoices are itemised for your records and plan reviews. No Medicare referral or Mental Health Treatment Plan is needed to use NDIS funding.

See fees & funding options
  • Self-managed: we invoice you directly after each session, and you claim reimbursement from your plan in the usual way.
  • Plan-managed: we send invoices straight to your plan manager — usually nothing for you to pay on the day.
  • Agency-managed (NDIA-managed): supports must come from an NDIS-registered provider — contact us first and we’ll talk through your options.
Common questions

NDIS & psychology, answered.

Can I use my NDIS plan at Mind Health?
It mainly depends on how your plan is managed. Self-managed and plan-managed participants generally have the flexibility to choose the provider that fits them best. If your plan is agency-managed, supports must be delivered by an NDIS-registered provider — so please contact us before booking and we’ll talk through what applies to your plan and your options.
Which part of my plan funds psychology?
Therapeutic supports from a psychologist usually sit under Capacity Building — Improved Daily Living. The NDIS funds supports that build capacity in relation to your disability; treatment for a mental health condition can separately be supported through Medicare with a GP referral — see our Medicare page. If you’re unsure which pathway fits, ask us and we’ll help you make sense of it.
Do I need a referral or a Mental Health Treatment Plan?
No — NDIS-funded sessions don’t require a GP referral or treatment plan. Just get in touch with your NDIS plan handy, tell us your goals and how your plan is managed, and we’ll take it from there.
Can you write reports for my plan review?
Yes. We prepare progress reports and assessment reports that describe your goals, the support provided, progress made and recommendations — written clearly for planners. Cognitive and neuropsychological assessment is also available through our clinical neuropsychologist where it’s needed.
Can I have my sessions by telehealth?
Yes — many participants prefer video sessions from home, where travel, energy or accessibility make attending in person harder. You keep the same clinician either way, and you can mix telehealth with visits to our Parramatta rooms. See our telehealth page for how sessions run.
NDIS participants welcome

Your goals, your pace.

Tell us a little about your plan and what you’d like to work toward — we’ll explain exactly how it would work at Mind Health, usually within one business day.

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