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Read with intentionWork injuries aren’t only physical.
Mind Health is a SIRA-approved provider of psychological treatment under the NSW workers compensation and CTP schemes, and a registered Comcare provider. Approved treatment is billed directly to the insurer — in Parramatta or by telehealth.
One service, four doorways.
Whether you’re the injured worker, the treating doctor, the case manager or the employer, the goal is shared — a safe, sustainable recovery.
Injured workers
Psychological treatment after a workplace injury or motor vehicle accident — whether the injury is psychological, physical, or both. You can contact us directly.
Insurers & case managers
Scheme-compliant treatment with validated outcome measures, progress reports on time, and treatment requests that arrive complete.
GPs & rehab providers
A collaborative treating partner — we align therapy with the Certificate of Capacity and keep the whole recovery team in the loop.
Employers
Support for a graduated, durable return to work, with clear communication at every review point — and no surprises.
The injury is one thing. What follows is another.
After a workplace incident or road accident, these experiences are common — and treatable. You don’t need to tick every box to ask for help.
- You’ve been on edge since the incident — jumpy, watchful, easily startled.
- The accident replays — intrusive memories, bad dreams, flashbacks.
- The thought of returning to the site, the road or the role brings dread or panic.
- Your mood has dropped — flat, withdrawn, not yourself.
- Pain is wearing you down, and your patience with it is running out.
- Sleep is broken, and every day is harder for it.
- Anger and frustration keep surfacing — at the injury, the process, the waiting.
- You’re pulling away from family and friends, and they’ve noticed.
These are recognised, common responses to injury — not weakness. Psychological injuries can be primary (such as trauma after an incident, or injury from workplace bullying) or secondary to a physical injury; both are treatable, and both can be covered by the schemes. If you’re ever in immediate distress, our urgent help page lists people you can call right now.
Evidence-based care, built around recovery.
Treatment starts with a comprehensive assessment, then draws on the approaches with the strongest evidence for your presentation — tracked with validated outcome measures as you go.
CBT & trauma-focused CBT
Structured, practical therapy for the anxiety, low mood and adjustment difficulties that commonly follow injury — paced to you.
EMDR
Eye movement desensitisation and reprocessing for trauma after workplace incidents and road accidents — processing what happened so it stops intruding on now.
Return-to-work support
Graduated exposure to work-related triggers, confidence rebuilding, and planning alongside your rehabilitation provider for a safe, sustainable return.
Pain & sleep strategies
Where pain and injury disturb mood and sleep, ACT-informed pain management and sleep interventions join the plan.
Sessions run for around 50 minutes, in Parramatta or by telehealth where clinically appropriate — SIRA and Comcare both support telehealth delivery. Interpreters can usually be arranged under your claim if you’d prefer treatment in another language, and family members can join sessions where it helps your recovery.
Three ways in, one simple path.
Workers can contact us directly, doctors can refer, and insurers or case managers can allocate — we handle the approvals from there.
See your doctor
Your GP or nominated treating doctor completes a Certificate of Capacity (or Comcare medical certificate) recommending psychological treatment. Not sure where to start? Call us first and we’ll walk you through it.
Contact our team
Self-referral is welcome — you don’t need to wait for someone else to act. Have your claim number, insurer details and certificate handy, or ask your case manager or GP to refer directly.
We arrange approval
We submit the treatment request to your insurer, follow it up, and book your initial assessment. Approved services are billed directly to the insurer — usually with nothing for you to pay.
Reports, approvals and fees.
Reports & communication
- Initial assessment report, then progress reports to your insurer and treating team at the scheme’s required intervals
- Allied-health treatment requests for ongoing approval prepared and submitted on your behalf
- Case conferences with GPs, rehabilitation providers and case managers
- Validated outcome measures tracked from assessment to discharge
- We discuss what goes into reports with you before they’re sent
Fees & approvals
- Approved treatment billed directly to the insurer at the scheme’s gazetted rates — usually nothing out of pocket for you
- WorkCover NSW, CTP and Comcare claims managed end to end
- Claim pending or declined? Medicare (with a GP Mental Health Care Plan), private health or self-funding keep treatment moving
- Disputed decisions can be reviewed through SIRA’s dispute resolution pathways — we’ll point you in the right direction
Things people ask before referring.
Is Mind Health an approved provider?
What does treatment cost me as the injured worker?
What should I bring to the first appointment?
Is what I tell my psychologist confidential?
What’s the difference between workers compensation and CTP?
Can I have my sessions by telehealth?
Can I keep working while having treatment?
Recovery is a team effort. We’re on yours.
Whether you’re an injured worker, a treating doctor or a case manager, tell us about the situation and we’ll take it from there — usually within one business day.