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Read with intentionSee a psychologist from wherever you are.
Real therapy, on your couch. Secure video sessions with AHPRA-registered psychologists — same evidence-based care, same Medicare rebates, anywhere in Australia.
Telehealth fits the life you actually have.
Around half our clients now choose online sessions — some every time, some just when life gets busy. It might be right for you if:
- You live regionally, or a long way from a psychologist you click with.
- Work, kids or shift patterns make travelling to appointments hard.
- You want evening sessions without the commute home after.
- Leaving the house is part of what you're working on right now.
- You simply talk more freely from your own space.
- You travel often and want continuity with one psychologist.
- You're a carer, or health makes attending in person difficult.
- You want to start soon — online availability is usually earliest.
You can switch between telehealth and our Parramatta rooms at any time — many clients mix both. The care, the clinician and the confidentiality are identical.
Four steps, zero fuss.
No apps to install, no accounts to create. If you can open a link, you can do telehealth.
1 · Book your time
Book online or call — including evening appointments. You're matched with the right psychologist for your needs, usually within one business day.
2 · Get your secure link
Before each session we send a private video link by SMS and email. Encrypted, Australian health-grade video — never consumer apps, never recorded.
3 · Meet your psychologist
Click the link a minute before your time, from any phone, tablet or computer with a camera. The session runs exactly as it would in the room.
4 · Same care, same rebates
Medicare, DVA and most funding apply exactly as in-person. Invoices and rebate claims are handled for you after each session.
CBT, EMDR, ACT and couples work all translate well to video — your psychologist adapts the format, not the quality. If your situation genuinely needs the room, we'll say so and get you in.
Your first weeks, step by step.
No surprises, no pressure. Here's how the early sessions usually unfold.
Before your session
Find somewhere reasonably private — car, bedroom, office with the door shut all work. Headphones help. We'll text the link an hour before.
During the session
Fifty minutes with your psychologist, exactly like the clinic. Worksheets and resources arrive digitally, so nothing gets lost.
If tech misbehaves
Your psychologist calls you straight back and continues by phone, or the remaining time is rebooked free. A dropped connection never costs you a session.
Therapy, wherever you are
Your couch counts as a
therapy room now.
Secure video sessions, Medicare rebates, and the same psychologist every time — from anywhere in Australia.
Know your costs before you start.
We confirm your fee and any rebate in writing before your first session. If a funding body covers you, we bill them directly wherever possible.
See the full fee schedule- Medicare: telehealth attracts the same rebates as in-person — up to 10 sessions a year with a Mental Health Treatment Plan from your GP.
- NDIS, DVA, Workers Comp & CTP: usually no out-of-pocket cost when approved.
- Private health: claim through your extras cover, with no referral needed.
Psychologists available online.
Things people ask before booking.
Is telehealth therapy as effective as in-person?
Do Medicare rebates apply to telehealth?
What do I need for a session?
Is it private and secure?
What if the technology fails mid-session?
Therapy that comes to you.
Wherever you are in Australia, we'll match you with the right psychologist — usually within one business day, often with evening times available.
Let’s get you matched.
No referral needed to begin. Medicare rebates apply with a Mental Health Treatment Plan.
Thanks — we'll call you back within one business day. If it's time-sensitive, call us on 1300 084 200.
Need support right now? Lifeline 13 11 14 · Emergency 000 — available 24/7.