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Our story · Caring for Western Sydney since 2004

Good therapy starts with being understood.

We're a values-led psychology practice in the heart of Parramatta — a calm, unhurried place to do the work that matters, with clinicians who reflect the community we serve.

Our story

A practice built around the person, not the file.

Mind Health opened its doors in Parramatta in 2004 with a simple conviction: that good psychology should feel human. Two decades on, that hasn't changed — only the number of people we've been able to help.

We grew up in Western Sydney and we look like it. Our clinicians speak the languages of the community, understand its families, and hold space for the things that are hard to say. Therapy here is unhurried and judgement-free — a partnership, not a prescription.

Today we're a team of ten psychologists and allied-health practitioners working across anxiety, trauma, mood, ADHD and assessment, in person and by telehealth Australia-wide. The clinic has changed; the conviction it was built on hasn't.

Bülent AdaPrincipal Psychologist & Director
The Mind Health team together at the Parramatta clinic
2004Established
Our approach

How we actually work.

The same four steps for every person who walks in — because good care is a method, not a mood.

01 · Understand

Listen first, label later

Your first session is about your story, your context and what you want to change — not a checklist.

02 · Match

The right clinician, deliberately

We match on expertise, approach and fit — and rematch without fuss if it isn't right.

03 · Plan

A plan you can see

Evidence-based therapy with clear goals you set together — you always know what we're working on and why.

04 · Review

Progress, measured honestly

We check outcomes regularly and adjust — including telling you when you no longer need us.

Values & ethos

Four things we won't compromise on.

They're not slogans on a wall — they're how we hire, how we practise, and how we'd want our own families to be cared for.

Human first

You're a person, not a diagnosis

We meet you where you are, at your pace. The label matters less than the human in the room and what would actually help them.

Evidence-led

Therapy that's proven to work

CBT, EMDR, ACT, schema therapy — we use approaches with real evidence behind them, and we're honest about what fits you.

Of this community

Care that reflects who we serve

Multilingual clinicians who understand Western Sydney's families, cultures and pressures — because being understood is half the work.

No surprises

Honest, transparent, accessible

Clear fees, real rebates, and a clinician who tells you the truth. Good care shouldn't come with fine print.

By the numbers

Twenty years, one street corner at a time.

Growth we're quietly proud of — measured in people helped, not just years on the door.

20+Years caring for Western Sydney
12Psychologists & allied-health clinicians
12kSessions delivered & counting
8Languages spoken across the team
20+ years in Parramatta

Care that feels different, on purpose.

Get matched with a psychologist chosen for your needs, not just who’s free — usually within one business day. No referral needed to begin.

ConfidentialMatched in 24hMedicare rebates apply
The whole team

One practice, many hands.

Psychologists, a neuropsychologist, a social worker and an allied-health physiotherapist — the people behind two decades of care in Parramatta.

The Mind Health team together at the Parramatta clinic
Mind Health
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