Referrer portal

Refer with confidence. Track every step.

One secure place for GPs, psychiatrists, allied health, NDIS, employers and legal referrers to send referrals and follow their progress — without phone tag or faxes.

    • Send in under two minutesSmart forms that adapt to who you are and what you need.
    • Live status trackingSee when a patient is triaged, matched, booked and in care.
    • Reports, securely deliveredAssessment reports and letters land encrypted in your portal.
End-to-end encrypted Stored in Australia Privacy Act 1988 HealthLink · mindhlth

Welcome back.

Sign in to send a referral or check on your patients.

OR

Forgot password?

Protected with multi-factor authentication

Create your referrer account.

Takes about a minute. We verify your registration in the background so you can start referring straight away.

Use 10+ characters with a mix of letters, numbers and a symbol.

Your details are encrypted and never shared without consent

Check your email.

We've sent a secure verification link to your inbox. Click it to confirm your account and set up multi-factor authentication.

Extra protection by defaultEvery referrer account uses multi-factor sign-in and automatic session timeout — no setup headaches.

Didn't get it? Resend link · Back to sign in

Mind HealthReferrer
New referral JL

Good afternoon, Dr Lee.

Here's where your referrals are up to. Everything you see is de-identified until a patient is in care.

Active referrals
6
Awaiting you
2
Reports ready
3
Avg. match time
1.4 days

Active referrals

Needs your attention

Quick actions

Send a new referralSmart form · adapts to your referrer type Fees & rebatesCurrent schedule and Medicare rebates Find the right clinicianBrowse specialties and availability

All data is encrypted in transit and at rest, stored in Australia, and access is logged. This portal is for referrals and coordination — not for urgent clinical support. If a patient is at immediate risk, call 000 or Lifeline 13 11 14.

Your referrals.

Track each referral from received through to report. Patient details stay de-identified here — full records live in the clinical system.

Reports & letters.

Assessment reports and clinical letters, delivered encrypted. Links are single-use and expire after 30 days for security.

Ready to download

Earlier

Intake summary — MH-2088Downloaded 12 June · link expiredArchived

Downloads are watermarked with your name and the date, and every access is recorded in an audit log. Please store reports in your own secure clinical system.

Secure messages.

A direct, encrypted line to our intake team for coordination — replies within one business day.

Intake teamMon

Hi Dr Lee — we've matched your MH-2318 referral to Taline Bardakjian, who has availability this week. We just need the patient's signed consent to book them in.

YouMon

Great, thank you. I'll have them complete consent today.

Intake teamYesterday

Perfect. As soon as consent lands we'll confirm the first appointment and you'll see it update on your dashboard.

Messages are end-to-end encrypted. Please avoid sharing full patient identifiers here — reference the MH- number instead. Not monitored for emergencies.

Account & security.

Manage your details, sign-in security and how we notify you.

Your details

NameDr Jordan Lee
Referrer typeGP / Medical practice
PracticeParramatta Family Practice
Work emailj.lee@ppfp.com.au
Provider no.Verified

Security

Multi-factor authentication
Sign-in alerts by email
Auto sign-out after inactivity15 minutes
Password
Data residencyAustralia 🇦🇺

Notifications

Referral status updates
Report ready alerts
Practice newsletter

How your data is protected

AES-256 encryptionEncrypted in transit (TLS 1.3) and at rest
Privacy Act & APP compliantAligned with Australian Privacy Principles
Full audit loggingEvery access to a record is recorded