Good afternoon, Sarah.
Here's where things are up to.
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Resource hubMessages
Hi Sarah — just confirming Wednesday 2pm with Bülent. Reply here if you need to change it.
This portal shows practical details only — session notes and clinical records are never displayed here. Messages are for scheduling and practical questions, not urgent support. If you need help now: Lifeline 13 11 14 · Emergency 000.
Your appointments.
Reschedule or cancel up to 48 hours ahead without a fee.
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Forms & check-ins.
Short questionnaires your psychologist uses to track how you're going. They take a few minutes.
Invoices & rebates.
Medicare rebates are usually processed on the spot — they land in your account within 1–2 days.
Out of pocket this plan: $88.15 per session. 7 of 10 Medicare-rebated sessions remaining this calendar year.
Messages.
For scheduling and practical questions — replies within one business day. Not monitored for urgent support.
Hi — is it ok to switch my 23 July session to telehealth? I'll be travelling for work.
No problem at all Sarah — switched to telehealth. The video link will arrive 15 minutes before your session.
Hi Sarah — just confirming Wednesday 2pm with Bülent. Reply here if you need to change it.